Parking Team Member
Job Type: Part-Time Seasonal Employee
Job Title: Parking Team Member
Reports to: Parking Operations Manager
OVERVIEW
The Parking Team Member is part of the Parking Operations Team at Whitewater Amphitheater and is responsible for helping guests enter and exit the parking lots and venue property quickly and efficiently while ensuring a safe and positive entry and parking experience.
RESPONSIBILITIES
• Always lead with kindness, safety, and outstanding customer service.
• Greet each guest entering the parking facilities and assist guests with any questions.
• Communicate any venue policies and event information to guests as they arrive.
• Process payments and ensure the appropriate amount is charged.
• Validate complimentary parking passes and verify authorized parking lists.
• Direct vehicles to available parking spaces while maximizing the available space and ensuring customers can safely exit their vehicles.
• Place and remove all signage, cones, and barricades.
• Ensure parking areas are free from debris and waste before, during, and after the event.
• Assist with egress throughout the evening and direct pedestrians and vehicles at the close of the event.
• Follow all venue policies, including social media policies.
• Other duties as assigned.
REQUIRED SKILLS & ABILITIES
• Be friendly and personable.
• Be professional and courteous with a positive attitude.
• Be responsible with handheld payment devices, radios, and all other provided equipment.
• Ability to effectively communicate in English.
• Ability to read, write, and comprehend simple instructions and brief correspondence relating to each event.
• Ability to exercise composure in potentially stressful situations.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this job, the employee is regularly required to stand for 6-8 hours at a time; walk various distances on both paved and uneven terrain; use hands and fingers; reach with hands and arms; bend or twist; and talk or hear. The employee may be needed to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and depth perception.
While performing the duties of this job, the employee may regularly be exposed to wet conditions, cold weather, wind, dust, dirt, humidity, and extreme heat. The noise level in the work environment is usually moderate to loud.
EDUCATION & EXPERIENCE
• No previous experience in this role is required.
• High school and college students are welcome and encouraged to apply.
NOTE:
This job description in no way states or implies that these are the only duties to be performed by the employee. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
EQUAL OPPORTUNITY EMPLOYER:
Whitewater Amphitheater is an Equal Opportunity Employer and does not discriminate based on age, gender or gender identity, race, religion, sexual orientation, disability, or other identifiable characteristics. We strive to promote and celebrate diversity and are committed to creating an inclusive environment.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
SUBMISSIONS
Please submit a resume, CV, or a brief summary of any previous experience or qualifications that would make you a good fit for the team.